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I've already contacted Juicy Couture two to three weeks ago about my return. I returned my package via mail November 21 and it is now December 27th and I still have received no refund. Juicy Couture promises free tracked returns, but my return label came with no...
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Anonymous
Lily

Did you receive your refund ?

#466902
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Hello I order 2 bags from juicy in 11/27 and today I call in to check on the status and the rep: told me that they were canceled because i wrote the wrong address (I did not). I order from them before and this is my second order so IT IS the RIGHT address. I press the...
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#462123
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I recently bought a juicy bag at original price, in less than 2 weeks after i bought the bag they had a 40% off entire store sale. I emailed customer service requesting the difference to be credited back to my cc or i will return and re-order the bag again at the...
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Anonymous
monalis

I cannot believe how they treat customers, I ordered a jumpsuit for $138 when it arrived it was a $40 shirt,on the box was my name and address but inside was a different order...

Anonymous
Anonymous

It is people like you that *** me off. It is not like the sale was the day after you bought the bag, it was within two weeks! If they did that for every entitled c*ntbag tha...

#410243
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I just moved and got an advertisement in the mail from Juicy Couture, with my name and new address. Clearly they bought my address from someone. The conversion went like this: Me: Where do you buy addresses from? Rep: We don't buy addresses. Me: Well clearly you...
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Anonymous
anonymous

Was it a manager or a sales person that you were talking to. Also each individual store might not buy addresses, maybe corporate buys them for each area and passes them on. ...

#401765
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My wife ordered 5 items from thier online store. We only receive 3 becuase they didn't ship other 2 but charged 5 items plus we have to pay Duty and Tax for 5 items, we live in Canada. We call them same day we received the order, they said will credit us for the 2...
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#375959
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ORDERED A PURSE ONLINE FOR MY WIFE FOR CHRISTMAS AND PAID EVERYTHING WAS PROCESSED RECEIVED A EMAIL ON CHRISTMAS EVE SAYING ORDER WAS CANCELLED LEAVING ME NO TIME TO GET MY WIFE THE PURSE SHE REALLY WANTED I SPOKE WITH CUSTOMER CARE AND A WEEK LATER I AM STILL WAITING...
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#371332
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I ordered iphone cell phone cases through Juicy.com. The price of the cellphone cases that I paid for and the receipt that I've received via E-mail reflected a price discrepancy. Obviously, I got charged for more. The difference was only $8, but it's the PRINCIPLE. I'd...
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#364520
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I bought a juicy couture handbag on Friday, but nobody told me about the promotion that they have for $25 off $125 purchase. I found out from my friend, so I came back couple hours after to add more to my purchase so I can get the deal. The worker made a mistake for...
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#343876
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I never received my item that I ordered online. The customer service representative who helped me was not helpful, friendly, or even apologetic. Didn't offer any solutions, other than mention that she will notate that it was lost, and will check with the courier. ...
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#343467
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Don't order anything online from Juicy Couture--the company is made up of a bunch of nuts--like one guy sitting in his pajamas at home trying to deal with customer service problems. The clerks tell you there are no managers available and cannot give you the name of one...
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drkurtz
drkurtz

Update on Juicy Couture: The BBB (Better Business Bureau) informed me that JC ignored the case against them, refused to respond; apparently the online company is known for suc...

#268460
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