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I purchased $220 in products (1 sweat pant plus zip 1 hoodie). I returned both the same day unworn for a refund and they never refunded my money. It's been over 2 months since I returned the items. They won't help me over the phone at all. Their items run large. I...
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#1172013
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Rip off by Juicy couture and their business partner borderfree. I would like to share my sad experience about the JC customer service and how they handle the problem. I order JC pant on their website, applied the promo code of 30%, the total price after deduction was...
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1.6
I didn't like
  • Extremely rude
  • Over charged
  • Quality and the customer service
#1170253
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Dear Juicy Couture, I ordered a x-mas gift on your webpage and received wrong size and color. I therefor returned the delivery and reordered, and ended giving my daughter her x-mas present a week after x-mas. I furthermore incurred additional expenses of DKK 3143,1,...
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1.0
I didn't like
  • Customers service for expenses caused by receiving wrong color
#1161803
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Juicy Couture - Simple Review #1491511085
1/1

Juicy Couture Handbag Review

Juicy Couture
#1030759
Purchased a hand bag and the strap hardware is defective. The metal clamp is too short doesnt stay in so i was carrying my bad and it came apart and fell to the ground.
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Juicy Couture Gift Card Review

Juicy Couture
#994567
1.0
Details
I've had 3 juicy couture cards for a while now, 2 for merchandise returns and 1 that was a gift, about $500 total. All of a sudden they seem to have no balance on them when I know for a fact they've never been used. This company stole my money without any regret. I am very disappointed in them. I used to love their store...what a shame
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Billing Practices

Short Review on October 16, 2016

Juicy Couture
#937748
I would like your complaints dept to contact me by phone a on 087 7874271 I am a distressed customer from Ireland it is my mobile number I have given you my name is Catherine
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Bracelet Review

Juicy Couture
#688835
2.0
Details
I have purchased several bracelet from Juicy Couture and feel that for highly priced non precious metal that fades after one day of being worn should be replaceable regardless of where its purchased from
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Advertised vs Delivered
Customer service
Product or Service Quality
Turnaround Time
I ordered a wallet on the Juicy Couture website (to ship internationally to Australia) as my wallet was falling apart and I badly needed a new wallet. I was hoping to have it in time for an overseas trip (to America). 20 days later I still have not received it. Juicy...
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#1091462
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Juicy Couture - I can not get my jacket with the correct model
Juicy Couture - I can not get my jacket with the correct model
Juicy Couture - I can not get my jacket with the correct model
Juicy Couture - I can not get my jacket with the correct model
My name is Luciana from Brazil. After searching a lot, I found the set I wanted to Juicy Couture long time. I travel at least twice a year to USA and have never found the navy blue set that I wanted. I was in London in July (Regent Street) and finally found the jacket...
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1.0
I didn't like
  • Quality and the customer service
#1080922
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This is ridiculous! How can juicy get away with this? There is a law in California which states that gifts cards do not expire within 5 years! I've had my gift card for 3 years and wanted to use it online yesterday, but it said it was empty! It's a brand new card that...
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Anonymous
Anonymous

"I've had my gift card for 3 years ""It's a brand new card "Which is it?

1.0
#1046349
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I ordered a tracksuit for my friend at 50% off with 2 day shipping....TEN days later I was emailed with a shipping notice, saying that the jacket had been sent to me. When I called customer service, they told me that they did not have the pants in stock. I asked if I...
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1.6
I didn't like
  • Extremely rude
  • Quality and the customer service
  • Over charged
#947200
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I had ordered some jewelry online, which was probably the 5th online order I've made, and they shipped the package to the WRONG address!! Never had problems before this happened. When I contacted 'customer service' they were so rude and told me they weren't...
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#945957
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I bought was I thought to be a well made pair of platform like gold foil sandals in the spring on=f 2015. I never wore the sandals they were perfect in condo=iton and as I mentioned new and never worn. Well today I open up the box to discover the foil is pee;ing back...
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1.0
Lynn Haven, Florida
I didn't like
  • Never even got to wear shoes and foil was peeling on shoes
  • Extremely rude
  • Quality and the customer service
#743946
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Contact Juicy Couture

Mailing Address:
Juicy Couture/LCI
One Claiborne Ave. 5N
North Bergen, NJ 07047
Phone:
(888) 908-1160
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Juicy Couture Products and Services

What she is saying is very true. My uncle purchased $100 juicy gift card last year and I am trying to use it online right now with a 50% off code so that I technically will only pay four dollars for a puffer vest. When I called the number on the back of the gift card...
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2.2
#704962
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