Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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1 comment

I brought many things on Juicy Couture official website in BlackFriday due to the cheap price. I received the confirmation of order via email.

But, after two days, the company sent the email to cancel my orders due to the website's bug about the promotion code. This is a cheating of promotion. The customers should not have taken the consequences of your fault.

I strongly asked for the return of my order and the same price on the order, but the customer service denied my request, which made me heavily upset. Here, I am looking for other customers who had the same experience with willingness of legal help.

Reason of review: Not as described.

Monetary Loss: $1800.

Preferred solution: Deliver product or service ordered.

Company wrote 0 private or public responses to the review from Nov 29, 2014.
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There is no law to help you. They made a mistake. You should accept the apology and the special coupon code and get on with your life.

The law does not require them to give you the mistake discount.

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