
Juicy Couture
Juicy Couture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Juicy Couture has 1.9 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful products, Best perfumes ever, Fit.
Cons: Extremely rude, Quality and the customer service, Customer service.Recent recommendations regarding this business are as follows: "Nice stuff, but some very small in size, and some overpriced.", "Check your merchandise before buying it", "Their boy-shorts are the bomb.", "Stay away from Juicy Couture products", "Don’t buy from their website".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Juicy Couture has 1.9 star rating based on 32 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful products, Best perfumes ever, Fit.
Cons: Extremely rude, Quality and the customer service, Customer service.Recent recommendations regarding this business are as follows: "Nice stuff, but some very small in size, and some overpriced.", "Check your merchandise before buying it", "Their boy-shorts are the bomb.", "Stay away from Juicy Couture products", "Don’t buy from their website".
Most users want Juicy Couture to offer a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews






































Returns
I do like Juicy Couture, some I find it overpriced and I dont think its fair to pay for shopping and returns, it should be one of the other, when you look at sites like hugo Boss, was disappointed with my recent order, T-shirt in size M, so tiny and I gave to my 7yr old granddaughter who it fits perfectly, I am only slim so that was disappointing, the wellie boots were so big not true to size, have Micheal Kors in my size and they fit perfectly, my daughter is a size 6 but a big 6 with a wider foot and they were big on her, the hat was to tight on my head, no give roon, so not a great order, but got a bag in sale a while ago and that I love. Was dissatisfied with customer service when I told them about my order, felt like they disregarded what I had said and their reply was not entirely appropriate with my email: But after finding it hard work to send the it se back in 2 shops, even though instructions were followed from delivery note, after my frustration on emailing them, they did arrange for my parcel to be picked up, which I Thanked them for. So that issue was resolved with that particular advisor or advisors so I appreciate that.
User's recommendation: Nice stuff, but some very small in size, and some overpriced.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Loss of entire bottle of perfume faulty packaging
I was bought a 1.7 fl oz bottle of Juicy Couture perfume, which I absolutely adore. I have not had this bottle of perfume 3 weeks and it is gone.
I am so super upset over this because it is 100000% this company or whomever they use to bottle their expensive spray because, unbeknownst to myself and the friend that purchased this for me because no one was allowed to open the box and check for these types of things. I just so happened to put it in my clutch to go out to dinner from school and I took it out to freshen up before meeting my husband for dinner and to my horror it was gone. The top of the bottle was not put on properly and what didn't evaporate poured out in my clutch.
I feel as though I deserve to be compensated for this faulty bottle. If this company will not accept responsibility for and do the fair, right thing by the consumer, myself, I will not buy another piece of merchandise from a department store, which is where this was purchased, or a Temu, Wish or giveaway nor will my friends or coworkers.
- Beautiful products
- Faulty packaging here
Preferred solution: 2 or so bottles of perfume 1.7 fl oz or better
User's recommendation: Check your merchandise before buying it
Best underwear EVER.
- Fit
Preferred solution: Make your bras tighter.
User's recommendation: Their boy-shorts are the bomb.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Worn out straps on backpack
Called customer service to see what the policy is on defective items. I bought a juicy backpack at a store.
I couldnt find the receipt and called the store. They said they couldnt exchange without receipt. They told me to call juicy customer service. I did and explained I had bought a backpack and only had it a little over a month and the leather on the straps already started to wear off.
They told me that there was no return policy from their customer service department and if the store wouldnt take it back then there was nothing else i could do! So they sell a product that is branded under their name, it wears out prematurely and they are willing to do nothing to compensate or fix the issue. It irritates me when big companies do that. Companies that make money hand over fist and the quality of their products dont really matter.
I have bought thousands of dollars in juicy productshandbags, backpacks, perfumes, etc and then they do that. Irritating.
User's recommendation: Stay away from Juicy Couture products

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Did not honor their commitment
Company fixed the issue and I have been provided with partial refund.
- Great product
- Does not honor long time customers
- Does not honor their commitments
- Ghosted by customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy from their website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |School assignment
Hi, I'm doing a school assignment where I need to write about a garment from you, so I've chosen the Robertson Classic Velor Hoodie Gray Blue so i have some questions i would like to know the answer to the questions is
Describe the garment's journey from raw material to garment by answering the questions below:
a) What raw materials does the garment consist of?
b) Where is the garment designed?
c) How was the garment produced?
d) Where is the garment produced?
e) How do you think the garment was shipped here?
f) Draw a map of which countries were involved (and in what way) in the garment's journey from one or more raw materials to a finished product that is bought and used by the consumer. Paste a picture of the map here.
g) Explain why these countries were involved and why we do not produce our own clothes in Sweden.
h) How much does the garment cost, approximately?
Do you think the price would have been different if it had been made in Sweden?
Why/why not?
i) What are the consequences for the environment if the production takes place in other parts of the world?
j) Can you see any advantages or disadvantages for the people in Sweden or in the countries that produce the clothes?
k) Before handing in, check that you have what is required for the grade you are aiming for. See criteria here.
It would be very nice if you could answer, thank you, have a good day!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFaulty Craftsmanship (Purse)
First off my wife loves your your fashion and accessories , But on her last purchase of a juicy couture purse the handle began to come apart right where the leather materials met leaving a strip of leather that looked like twine pulled off so easily.
This was a new experience for us because the quality controls historically have seemed to be in place she loves the purse, yet I know being in sales that a replacement is warranted how can we proceed with situation being that this is her 151st purse I lost count and room but a happy wife makes a happy fishing life, Your assistance in this matter would be greatly appreciated
Sincerely
Anthony S. Murray Esq
- We like the accessories
- Quality control on the purse purchased
- Quality and the customer service
Preferred solution: Let the company propose a solution
User's recommendation: Double Check your Merchandise sometimes looks can be decieving
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I don’t really want to do this! My order was delivered to another address by the driver Alex. This was meant for my daughters bday! Her day was messed up just bcos this didn’t arrive before her day.
Preferred solution: Let the company propose a solution
User's recommendation: I need JC to educate their despatch riders to be sure of the addresses!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer3 out of 5 shoes i have bought from your brand has some sort of flaw!
Love juicy and bought 5 different shoes from 3 Different retailers. 4 out of 5 had flaws!
Which is annoying when majority of your shoes are only online. Please inspect your shoes before shipping them. These boots Were bought from JCPenney and Shoe carnival. JCPenney does not sell these in stores so when i return still could have a chance of receiving another defective shoe.
UPDATE: I EMAILED JUICY COUTURE TO TELL THEM ABOUT MY EXPERIENCE ABOUT ORDERING 5 SHOES AND 4 WE'RE DAMAGED, ALSO I MENTIONED THAT ONE PAIR WAS REPLACED AND IT LOOKED EXACTLY LIKE THE ONES I RETURNED MEANING I RETURNED THEM AND GOT A NEW PAIR THAT WAS JUST AS DAMAGE AS THE FIRST PAIR I SENT BACK AND THEY TOLD ME AND I QUOTE " SORRY TO HEAR THAT FILE A CLAIM WITH THE STORE" ARE YOU KIDDING ME???? EVEN IF I DO COMPLAIN WITH THE STORE JUICY COUTURE IS THE MANUFACTURER!! THEY TAKE ZERO COUNTABILITY FOR THEIR PRODUCTS INSTEAD THEY WANT TO BLAME THE STORE. THE STORE JUST SELL'S THE SHOES JUICE COUTURE MAKES THEM.
IT'S FUNNY BECAUSE WHEN I COMPLAIN TO THE STORE THEY SAY ITS JUICE COUTURES PROBLEM AND WHEN I COMPLAIN TO JUICY COUTURE THEY BLAME THE STORE!!
I WON'T BE GIVING THEM ANY MORE OF MY MONEY SEEING AS HOW THEY DON'T EVEN CARE ABOUT THEIR CUSTOMERS RECIEVING DAMAGED ITEMS, WITHOUT CUSTOMER'S YOU WOULD BE NOTHING KEEP THAT IN MIND JUICY COUTURE! YOU LOST A CUSTOMER TODAY.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Embellishment on jeans not shown in picture, cannot wear
- Embellishment on legs of jean not seen in photo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Return label
this is mt 4th e mail, i do not have social media nor do i want it. i received jeans from juicy couture that i want to return as i have explained to you three times already.
the jeans have stones down both legs. i am 74 years old do not want them. i have requested a return label three times and have not yet received one. i called juicy couture and was told to contact you again.
your website is very difficult to navigate. i would like not a good way to do business a return label asap it is definitely over your 14 day policy because i cannot get in touch with anyone. if i do not receive i will contact the attorney general for fraud.
please e-mail a response. also there is no receipt in the bag or any information.
User's recommendation: horrible on return policy, not everyone has a smart phone to take picture, etc..
Ordered from juicy a sweat suite and never received been calling and never got a email back
Preferred solution: Full refund
User's recommendation: Don’t shop here bad service
Refund
E-commerce Talks
Baby blanket
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSun glasses no good needs repair
- Impossible to contact juicy couture
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Return of item.
User's recommendation: Do not place an order with Juicy Couture
About
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Juicy Couture is an online fashion store which specializes in the manufacturing of dresses, accessories, jewelry, watches, bags, tops, jackets, outwear and other clothing for women and girls. New arrivals are permanently updated and available on the main page of the official site. One of the Juicy Couture's directions is feature shops where ladies can find things decorated in the heavy metal style, purchase something from the custom monogram shop or charm shop. Pants, jeans, skirts and shorts together with the swimwear and sleeping wear are represented at the online digital gallery which houses all items produced by the described company. It can be mentioned that the product choice is differentiated by different types of accessories: fragrances, sunglasses, hats, hair and tech accessories. Juicy Couture comes from North America and is represented in more than 60 countries nowadays.

Juicy Couture is ranked 639 out of 3768 in E-commerce category
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Stop buying this garbage Horrible customer service!! Sell defective Stuff and refuse to make it right.
Maddie in customer service should be fired.
I have alot of friends that purchase this brand So Juicy is the loser. Wont be visiting Ever and Maddie can kiss my ***